1. We want the best for you and your hair.
    Please trust us if we advise that a goal isn’t achievable or that your hair may not cooperate with a certain style. It’s because we want to protect your hair and give you the best results!
  2. Our pricing reflects the investment we make in your experience.
    From high-quality products and tools to ongoing education, we pour so much into our craft to ensure you receive the best care and beautiful results. Thank you for understanding and valuing that commitment.
  3. Inspiration photos are helpful, but keep them realistic.
    Pictures of people with similar texture, colour, and thickness to your hair help set achievable goals. Remember, these pictures are for inspiration only. Many are AI-generated or filtered. For balayage clients, note that most online photos are curled to showcase dimensional ribbons. If you prefer straight hair, it may not appear the same.
  4. For any colour service, please come with clean, dry hair.
    Lightener and colour work better when they don’t have to cut through oils, products, or dry shampoo. This helps us achieve the desired result faster.
  5. At-home care is crucial to maintaining your results.
    The products we recommend will extend the life of your colour and keep your hair strong. Purchasing them from us ensures you’re getting the best for your hair while supporting your stylist and small business. We truly appreciate that!
  6. Stylists have boundaries too.
    Just like you, we need time to rest and recharge. Please respect our off-hours and understand that we may not be able to respond to messages late at night or on our days off.
  7. Social media isn’t always easy for us.
    While we love to share our work, the pressure of constantly posting and engaging can be tough! Your support, both in person and online, means the world to us.
  8. Pinterest-perfect hair requires styling.
    The inspo photos you love are usually highly styled and may take extra effort with the right products and tools at home.
  9. We love when you share your experience.
    Word of mouth and sharing your positive experience with friends, family, social media, and Google reviews help our business grow. If you love your hair, feel free to tag us or share!
  10. We appreciate you as a person and a client.
    Your trust means so much to us, and we value the connection we build together. Your continued trust and business do not go unnoticed. Thank you from the bottom of our hearts!